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SERVICING DIESELS: Identifying Normal Characteristics

SERVICING DIESELS: Identifying Normal Characteristics

September 20, 2022

A major part of the diagnostic process is identifying an issue from a normal characteristic. Following are some examples of customer complaints that could be mistaken as a problem when they may be a normal occurrence for the application. DIESEL ENGINES AND NOISE-RELATED SYMPTOMS Customer complaints of ticking, clicking, or cycling noises on 2017–2022 GM […]

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SERVICE SOLUTIONS: Challenges for the Lube Service Technician

SERVICE SOLUTIONS: Challenges for the Lube Service Technician

March 3, 2022

DODGE AND JEEP OIL FILTER IDENTIFICATION Precaution must be taken when selecting the correct oil filter for the 3.0L Turbo Diesel engines used in the following applications to prevent engine damage. The vehicle manufacturer cautions about the design differences in the GEN-2 and GEN-3 oil filter cartridges used in 3.0L diesel engines and the importance […]

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Low Oil Pressure Symptoms: New Technology Creates Diagnostic Challenges

Low Oil Pressure Symptoms: New Technology Creates Diagnostic Challenges

August 26, 2021

Customer complaints of low oil pressure symptoms can be a challenging event for the technician, especially when the symptoms are intermittent. When the customer encounters a low oil pressure gauge reading or illuminated low oil pressure lamp, it results in a panic situation. Naturally, they assume major engine repairs or an engine replacement. It should […]

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Oil Pressure…Filtration…and Viscosity: Vehicle Manufacturer Specifications Really Matter

Oil Pressure…Filtration…and Viscosity: Vehicle Manufacturer Specifications Really Matter

November 20, 2018

With an oil pressure reading of 5 PSI at idle, the customer was certain that some major engine repairs would be necessary. Fortunately, some research prevented a lot of unnecessary repairs, as that was normal oil pressure for the vehicle at idle. Today’s engines have different lubrication and filtration requirements and adhering to those specifications […]

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